Privacy Policy

Introduction

Franklin Group ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website franklingroupit.com or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

• Contact information (name, email address, phone number)
• Company information
• Project requirements and descriptions
• Communication preferences
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device, including:

• IP address (stored as a hash, not in plain text)
• Browser type and version
• Pages visited and time spent
• Referring website
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Schedule and conduct consultations
• Send you relevant information about our services
• Improve our website and services
• Prevent fraud and abuse
• Comply with legal obligations

Email Verification

We use email verification to ensure the quality of our bookings and prevent spam. When you request verification:

• We send a one-time verification code to your email
• Verification codes are stored securely (hashed) and expire after 10 minutes
• We limit verification attempts to prevent abuse

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS)
• Secure storage with access controls
• Regular security reviews
• Limited access to personal information

Third-Party Services

We may use third-party services that collect information:

• Cloudflare: Website hosting, security, and analytics
• Calendly: Appointment scheduling
• Email providers: To send transactional emails

These services have their own privacy policies governing their use of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Objection to certain processing
• Data portability

To exercise these rights, please contact us at privacy@franklingroupit.com.

Cookies

We use essential cookies to ensure our website functions properly. These include:

• Session cookies for authentication state
• Security cookies for fraud prevention

We do not use tracking or advertising cookies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@franklingroupit.com
Website: franklingroupit.com/contact